#99: Take My Money, Please!

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Emma, Official Sponsor of the UnPodcast

In this episode of the UnPodcast, we talk about how hard it can be to get a company to take your money. The Source doesn’t believe its customers know what they are purchasing; Lenscrafters doesn’t keep records or sync with their online booking system; Rei.com doesn’t even want your money (on Black Friday, anyway).

 

http://embed.radio.com/clip/59845743/?ref_url=http://play.it&ads_ga_page_tracker=UA-27919026-35&rollup_ga_id=UA-2438645-53#

Other topics include:

  • [00:00:00.00]Emma Sponsorship Mention
  • [00:01:04.20]Preview
  • [00:01:34.05]Emma Sponsorship Mention
  • [00:01:43.13]A (Depressing) Trip to The Source
  • [00:08:34.07]Emma Sponsorship Mention
  • [00:08:44.28]Lenscrafters Can’t See Your Information
  • [00:12:28.25]Booking, sort of, an Eye Exam Online
  • [00:18:35.22]Canadian Thanksgiving is a Subtle Holiday
  • [00:20:41.02]Two Approaches to Black Friday
  • [00:22:27.20]OptOutside with Rei.com
  • [00:25:16.29]Emma Sponsorship Mention
  • And so much more. . .

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Let’s get mad about some companies.
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These companies are so bad, Scott needs ice cream.
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Companies, one of the reasons you’re losing business is that you’re terrible.
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